Zero: "What happened?"
M. Gustave: "What happened, my dear Zero, is I beat the living shit out of a sniveling little runt called Pinky Bandinski, who had the gall to question my virility. Because, if there's one thing we've learned from penny dreadfuls, it's that when you find yourself in a place like this, you must never be a candy ass; you've got to prove yourself from day one. You've got to win their respect. You should take a long look at HIS ugly mug this morning... [takes a sip of water and laughs] he's actually become a dear friend."