M. Gustave: "Excuse me. Have you seen a pastry girl with a package under her arm in the last minute and a half?"
Otto: "Yep. She just got on the elevator with Mr. Desgoffe und Taxis."
M. Gustave: "Thank you."
Zero: "I'm sorry, who are you?"
Otto: "Otto, sir. The new lobby boy."
Zero: "Well, you haven't been trained properly, Otto. A lobby boy never provides information of that kind. You're a stone wall. Understood?"